IDUN Support

If there are any errors or problems that occur which have not been mentioned in the Troubleshooting Section please fill in our Bug Report.

For support please write to our customer support team at

If any of the components on your IDUN Guardian Earbuds show signs of damage, please reach out to IDUN Technologies to discuss best practices in recycling or returning the materials, and getting a replacement as soon as possible.

Below we have listed our office hours, indicating when we are able to provide support:

Monday8am - 6pm
Tuesday8am - 6pm
Wednesday8am - 6pm
Thursday8am - 6pm
Friday8am - 6pm

Please note our Disclaimers & Information page.